Support Secretary in Trauma & Orthopaedics

Job overview

Support Secretary T&O

Division: Surgery & Anaesthetics

Care Group: Surgical Services

Band: 3

Salary: £24,937 - £26,598 Per Annum

Interview Date:  28- November 2025

We are recruiting for a Support Secretary who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The post holder will work as part of the Department to provide a medical typing service to all the clinical teams and where necessary to other Specialities as required and in accordance with backlogs. Day to day workload will be supervised by the appropriate team leader.

The post holder will also be required to cover in the VFC (Virtual Fracture Clinic), for which training will be provided.

You should enjoy working as part of a multidisciplinary team and be confident liaising with general practitioners, consultants, patients and other hospital departments.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Detailed job description and main responsibilities

To accurately complete the audio-typing of the clinic within agreed turnaround times.

To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters.

To ensure the enclosures indicated by the clinician on the audio tape are sent out with the appropriate letter(s).

To be responsible for sending out and distributing clinic letters.

To book Trauma Discharge appointments and fracture clinic appointments in a timely manner ensuring patients are aware of the appointments and are able to attend.

To ensure any amendments/ corrections returned from the clinical teams are processed in a timely fashion to ensure that delays do not occur in the patient pathway.

To ensure patient records are accurately maintained on PAS (OASIS), and any other relevant system(s) or databases, ensuring that patient demographics details are correct

To check the clinic has been cashed up and the treatments status code and outcome code have been correctly inputted by the reception staff and escalate where appropriate as directed by the Team Leader.

The post holder will also be required to cover in the VFC (Virtual Fracture Clinic), for which training will be provided.