Support Medical Secretary

Job overview

To provide an effective and efficient Support Medical Secretary service to named Consultants within Medicine services.  To provide support for the Medical Secretaries in order to meet trust targets.

Main duties of the job

To provide a personal assistant and medical secretarial service directly to named Consultants under the medicine business group.  To undertake medical audio/copy typing duties including outpatient letters to General Practitioners and any other official correspondence i.e. reports.  To maintain patient records and track notes electronically in a manner acceptable to the Trust.  Engage in the use of Evolve and all other electronic patient notes system.  To undertake any other duties as may be required as appropriate by the line manager in accordance with the needs of the service. To cover, as practical, other secretarial team members absences

Detailed job description and main responsibilities

• To provide a personal assistant and medical secretarial service directly to named Consultants under the medicine business group.

• To collate information for clinical audits if required
• To undertake medical audio/copy typing duties including outpatient letters to General Practitioners and any other official correspondence i.e. reports
• To be responsible for and collation of investigation results
• Responsible for obtaining relevant investigation results from PACS and Intranet result service.
• To deal with day-to-day incoming mail, assigning priority and/or taking any necessary action without reference to consultant staff if necessary and within remit
• To ensure patient pathways are updated as appropriate.
• To respond to enquiries received from GP’s and other Health Personnel, patients and relatives
• To maintain patient records and track notes electronically in a manner acceptable to the Trust
• Engage in the use of Evolve and all other electronic patient notes system
• To observe absolute confidentiality of all information obtained in the course of your work
• To liaise with Health Records/Appointments staff regarding outpatient clinic numbers and urgent appointments
• To actively participate in the introduction of and use of information technology
• To cover, as practical, other secretarial team members absences
• To undertake any other duties as may be required as appropriate by the line manager in accordance with the needs of the service