Support Medical Secretary

Job overview

The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Respiratory service based at the Royal Glamorgan Hospital.

The post holder will be required to work within a team using their own initiative and demonstrate excellent communication and organisational skills.

Main duties of the job

The main purpose of this role will be to provide secretarial duties such as audio typing of medical correspondence, mail and filing duties, managing patient pathways and liaising with staff, patients, relatives/carers and external partners.

A good understanding of the principles of Referral to Treatment guidelines is also required and an empathetic approach to customer care, therefore an excellent telephone manner will need to be demonstrated.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Detailed job description and main responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents section.