Support Medical Secretary (Neurology)

Job overview

An exciting opportunity has arisen for a Support Medical Secretary to join the Neurology Department at Sheffield Teaching Hospitals. This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.

Clinical Neuroscience is based at the Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people. The fundamental goal of the department is to improve the quality of care offered to neurologically impaired patients so that they can live as productive and independent a life as possible.

Main duties of the job

You will be working on varied roles but your main duties include the following:

Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.

Cover the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.

To assist the medical secretaries in managing patients through their 18 week pathway. To validate pathways and amend them on Connect when typing. To escalate any possible breaches to Line Managers.

Assisting medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their 18 week pathway for their in-patient stay.

Management of patient investigations using Trust computer systems. Dealing with telephone queries from patients/other healthcare workers.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.