Stores Supervisor

Job overview

Stores Supervisor - Band 3

Permanent role - 37.5 hours per week

A Stores Supervisor is a leadership professional responsible for the daily operations of a retail or warehouse environment. They serve as the primary link between front-line staff and upper management, ensuring the facility runs efficiently, safely, and profitably.

A store supervisor oversees daily retail operations, managing staff, inventory, and customer service to meet sales goals and maintain brand standards. Key duties include scheduling employees, training, handling complex customer complaints, managing cash, and enforcing safety procedures. They act as a bridge between management and staff, ensuring a clean, well-stocked store.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Main duties of the job

• Team Leadership: Oversee sales staff, cashiers, and stockers. This includes creating work schedules, delegating daily tasks, and providing ongoing training and performance feedback.
• Inventory & Stock Management: Control stock levels to meet demand, monitor for damage or theft, and coordinate deliveries.
• Operational Oversight: Manage opening and closing procedures, handle cash, and maintain store cleanliness and visual merchandising standards.
• Customer Service Excellence: Address customer requests or complaints directly and motivate the team to reach sales targets.
• Reporting & Finance: Prepare sales and inventory reports, manage budgets, and monitor profit margins.
• Compliance: Enforce health and safety regulations and ensure all staff follow company policies.

Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.