Staff Experience Advisor (Engagement Specialist)
North West Ambulance Service NHS TrustAlready thinking ahead to interview?
Save this role, then rehearse likely interview themes with structured write and speak feedback before the panel.
Search for more jobs in Bolton
Job overview
At North West Ambulance Service, our people are there for others at their most vulnerable. This role is about making sure their voices are heard. We are looking for an engagement professional who believes that staff experience matters, that listening must lead to action, and that meaningful involvement can shape how people feel, contribute and belong at work.
This is a rare opportunity to influence staff engagement across a large, diverse and operationally demanding NHS organisation. You will lead the development and delivery of engagement initiatives, activities and approaches that help us better understand the experiences of our workforce and respond in ways that make a real difference. Working closely with the Staff Experience Advisor (Wellbeing Specialist), HR colleagues and operational leaders, you will use staff feedback, insight and data to shape priorities, support meaningful action planning and help ensure the staff voice is central to how we improve culture and experience across the Trust.
Main duties of the job
We are looking for someone with credibility, strategic awareness and the confidence to turn insight into action. You will need to build strong relationships, work across professional boundaries and influence at all levels, while keeping equality, inclusion and continuous improvement at the centre of your approach. This is a role for someone who understands both people and systems and wants to use that knowledge to create lasting change.
For the right person, this is more than a job. It is an opportunity to improve the working lives of the people behind one of the NHS’s most vital services. If you are driven by purpose, care deeply about people experience and want to help shape a more inclusive, responsive and compassionate organisation for those who dedicate their lives to helping others, this could be the role for you.
Detailed job description and main responsibilities
Please ensure you read the attached Job Description & Person Specification in full before applying for this role.
Interviews will be held W/C 4th May 2026.