Job overview
Help shape learning experiences and support people to thrive at NSFT
About this role
Main duties of the job
What we're looking for
- Coordinate OD and learning programmes: plan schedules, book venues and virtual sessions, prepare joining instructions, and ensure resources and equipment are in place.
- Support live delivery: attend sessions as needed, welcome participants, provide practical assistance, and help facilitators run smooth, engaging events (including basic IT/virtual support).
- Keep accurate records: maintain attendance, completion, and evaluation data; update agreed systems and produce basic reports and summaries when required.
- Leadership & induction support: assist with bookings, materials, participant communications, and be a welcoming first point of contact for new starters; help with IT set‑up where needed.
- Stakeholder communication: liaise clearly and professionally with facilitators, participants, and internal colleagues; promote a positive, inclusive, values‑led approach in all interactions.
- Continuous improvement: gather and collate feedback, suggest practical enhancements to processes, and contribute to service improvement projects across the team.
- Reliable admin and governance: create, store, and manage documentation and learning records in line with Trust policy and information governance requirements.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
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