SPOC Administration Assistant

Job overview

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

A new role has become available for a Band 2 Administration Assistant within The Single Point of Contact (SPOC) team, with bases covering Pocklington, Whitby, Scarborough and Malton. The service operates 7 days a week between the hours of 8.00am and 6.00pm. The SPOC administration team are the single point of contact for service users and referring health professionals.

Working as part of the SPOC team the post holder will be required to process referrals into a Trust clinical computer system, direct referrals to the appropriate clinical team to be triaged/ allocated to caseload, book appointments and support waiting list management by appointing patients from the waiting lists.

Main duties of the job

The main duties of the role will include -

• To provide an administration service to Community Services Single Point of Contact (SPOC).
• Facilitate the co-ordination of all referrals into Scarborough, Ryedale, Whitby and Pocklington community services
• Single point of contact for service users and referring health professionals.
• Process referrals into the Trust’s clinical computer system.
• Direct referrals to the appropriate clinical team to be triaged/ allocated to caseload.
• Book appointments and support waiting list management by appointing patients from the waiting list.

Detailed job description and main responsibilities

For further information regarding this role, please see attached Job Description and Person Specification