SHSCT_Social Care Worker Band 4

Job details

• Branch: Armagh & Dungannon area (SHSCT)
• Location: St Luke's Hosp-Mullinure Hospital
• Directorate: Adult Community Services
• Salary: Band 4 (£27,485 - £30,162)
• Contract Type: Permanent
• Opening Date: 21/05/26
• Closes: Thu, 04 June 2026 @ 4:00 PM
• Interview Dates: To be confirmed

Notes

Important Information If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE

Social Care Worker

BAND

4

DIRECTORATE

Adult Community Services

LOCATION

Armagh, St Luke Hospital site - Mullinure

REPORTS TO

Social Work Professional Lead

ACCOUNTABLE TO

Head of Integrated Care

FLEXIBLE WORKING

PROVISIONS AVAILABLE

Fixed working patterns, Part-time working, Full-time working, Compressed hours, Term-time working

JOB SUMMARY

This post is part of a new service development which supports both the Social Work and commissioning staff within the Integrated Care Teams. The post holder will provide care and support interventions as directed by the Social Work Professional Lead and/or a professional staff member. The dual function of the post will ensure that the health and social care needs of Older People are met through an efficient, older people focused multi-professional approach.

The person appointed will be expected to work as a member of an Integrated Care Team to provide high quality care to adults and older people within the geographical area covered by the Team.

KEY DUTIES / RESPONSIBILITIES

To provide direct patient care and practice with older people, carers and families.

Provision of a social care service to service users by undertaking tasks and activities delegated by professional team lead and other delegated professional staff, working within relevant legislation and Trust policies and procedures.

Undertake the arrangement and delivery of services assessed by the ICT professional practitioner/clinician as needed to support the service user/carer.

Undertake tasks which have been delegated and which may include coordinating care and support packages and respite services.

Assist ICT professional practitioner/clinicians in setting up and facilitating care reviews.

Participate in reviews of service users’ care plan.

Provide relevant statistics and information as required.

Undertake mandatory and other relevant training in relation to the care of adults as deemed appropriate.

Adhere at all times to the care plan in place for the service user.

Refer any concerns about the service user’s care and/or condition immediately to the delegated professional staff and carers.

Ensure that Health and Safety standards are maintained according to Trust policy and procedures.

Arrange the provision of domiciliary care packages to include completion of DC 1’s and written documentation to support commissioning of services as delegated by professional staff.

Assist the delegated professional staff in the organisation of service user reviews and action of review outcomes as directed.

Liaise with family members to keep them informed of any changes to services commissioned.

Monitor non-complex cases under the direction of the delegated professional staff and report any concerns.

Maintain accurate records in accordance with Trust Policy. This includes service user held care plan records and office based records.

Undertake office duty under the direction of the professional team lead and/or an appropriate professional staff member.

Sign-post service users and/or their carers to social, community and voluntary organisations/activities to meet their needs.

Liaison with relevant voluntary and community agencies in the provision of services.

Assist with the arrangement of admissions to bed-based short breaks and the organization of flexible short breaks and day care facilities under the guidance of the delegated professional staff.

Monitor on an ongoing basis domiciliary packages of care provided by the independent sector as directed by the delegated professional staff.

Support the delegated professional in the timely discharge of service users from hospital in accordance with the Trust’s Escalation Policy by responding promptly to the direction of the delegated professional staff.

To understand the impact of caring on carers and to refer for carers’ assessments as identified under the Carers and Direct Payments Act (Northern Ireland) 2002.

Maintenance of an up-to-date and detailed record of work in a form to facilitate supervision by the Professional Team Lead or an appropriate professional member of staff.

Preparation and maintenance of full accurate case records in compliance with any Subject Access Requests.

Adhere to all Trust policies and procedures and in particular those relating to adult safeguarding.

Take responsible for the continuous development of their own knowledge and skills in line with Trust and Northern Ireland Social Care Council requirements.

Maintain registration with the Northern Ireland Social Care Council.

Attend and participate at team meetings.

Any other duties which the team leader might reasonably request them to perform.

RAISING CONCERNS - RESPONSIBILITIES

1. The post holder will promote and support effective team working, fostering a culture of openness and transparency.

2. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and their professional code of conduct, where applicable.

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Trust’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the Trust’s policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand.

May 2025

PERSONNEL SPECIFICATION

JOB TITLE AND BAND Social Care Worker Band 4

DEPARTMENT / DIRECTORATE Integrated Care Teams/Adult Community Services

SALARY

HOURS 18.75

Ref No: May 2025

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Qualifications/ Registration

Hold NVQ/QCF Level 3 Diploma in a Care Related Subject or equivalent plus 1 years’ paid experience working directly with elderly/older people or in a Social Care Worker role which involves organising and coordinating domiciliary care services and supports.

OR

Hold NVQ/QCF Level 2 in a Care Related Subject plus 2 years’ paid experience working directly with elderly/older people or in a Social Care Worker role which involves organising and coordinating domiciliary care services and supports

(must be willing to undertake and successfully complete QCF level 3 Diploma in Healthcare and Social Care Support within 12 months of commencement)

OR

Hold 4 GCSEs (Grades A-C) to include English Language plus 3 years’ paid experience working directly with elderly /older people or in a Social Care Worker role which involves organising and coordinating domiciliary care services and supports

(must be willing to undertake and successfully complete QCF level 3 Diploma in Healthcare and Social Care Support within 12 months of commencement)

Be registered or eligible to Register with Northern Ireland Social Care Council (NISCC)

Shortlisting by Application Form

Other

Hold a full current driving license valid for use in the UK and have, on appointment, access to a car. This criterion will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

Shortlisting by Application Form

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

Ability to listen and respond appropriately and sensitively to the needs of older people and their carers.

Ability to develop and maintain positive working relationships with older people, their carers and other agencies.

Demonstrate an ability to work on own initiative and / or part of a team.

An ability to make effective use of supervision and training and to access support and advice when required.

Ability to contribute to assessments of need.

Ability to prioritise and manage competing demands.

Ability to keep written records of contacts.

Interview

Knowledge

Knowledge of services available for older people and their carers.

Interview

DESIRABLE CRITERIA

SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted

Factor

Criteria

Method of Assessment

Experience

One Years paid experience of working within a role providing Care and Support to service users/patients within an HSC organisation.

Shortlisting by Application Form

As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

Successful applicants may be required to attend for a Health Assessment

THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

are able to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance.

All staff are expected to display the HSC Values at all times