Sexual and Reproductive Health Support Worker Band 3

Job details

• Branch: Trustwide (SEHSCT)
• Location: LPCCC
• Salary: Band 3 (£24,937 - £26,598)
• Contract Type: Permanent
• Opening Date: 26/05/26
• Closes: Tue, 09 June 2026 @ 5:30 PM
• Interview Dates: To be confirmed

Notes

Important Information If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE

Sexual and Reproductive Health Support Worker

BAND

DIRECTORATE

INITIAL LOCATION

Band 3

Primary Care & Older People Service

Lisburn Primary and Community Care Centre

( the successful applicant will be required to cover SH clinics within the SET area)

REPORTS TO

Lead Nurse, Sexual Health Services

ACCOUNTABLE TO

FLEXIBLE WORKING PROVISIONS AVAILABLE

Assistant Director Primary and Integrated Care

Part-time working, 26 hours

JOB SUMMARY

The Sexual and Reproductive Health service provides clinics across the South Eastern Trust including, Lisburn, Stewartstown Road, Downpatrick and Bangor.

The post holder is required to assist in the provision of safe, effective person-centred, compassionate care.

The post holder will assist patients/service users1 with fundamental nursing care in all aspects of the activities of daily living, as delegated by registered nursing staff, for example, washing, toileting, eating and drinking.

The post holder will undertake clinical duties as required in the department, which have been delegated by registered nursing staff.

The post holder must ensure that all information regarding patients is kept in strict confidence.

The post holder will adhere to the Standards for Nursing Assistants2 (DoH 2018).

1.Throughout this job description any reference to patients and service users includes families and carers where relevant.

2 Department of Health (2018) Standards for Nursing Assistants employed by HSC Trusts in Northern Ireland. Belfast: DoH.

KEY DUTIES / RESPONSIBILITIES

Provision of Care

The post holder will

Maintain the confidentiality of all information, regarding patients/service users at all times.

Respect the dignity, wishes and beliefs of all patients/service users.

Obtain consent from patient/client for all care and treatment provision.

Assist patients/service users with fundamental nursing care in all aspects of the activities of daily living, as delegated by registered nursing staff, for example, washing, toileting, eating and drinking.

Undertake clinical duties as required in the department, which have been delegated by registered nursing staff which may include venepuncture, simple dressings, blood glucose monitoring and physiological observations. ECG (training in post) and any other clinical skills relevant to the band 3 role specific to the area of practice.

Report and where appropriate accurately record all activities undertaken.

Encourage patients/service users to actively participate in their own care when this is appropriate.

Identify if patients/service users are at risk and inform the registered nurse and make a written record.

Senior Nursing Assistants working in Theatres, Endoscopy and Critical Care will be required, where appropriate, to assist in counting & recording of swabs, needles & instruments and assist in receiving, handling & dispatching of clinical specimens. In addition, they will be required to assist in the cleaning & re-stocking (including tubing) of ventilators and undertake fit testing for staff for appropriate FFP3 mask as required and with appropriate training.

Communication

The post holder will

Deal courteously with patients/service users, and others with whom they come into contact in the course of their duties.

Communicate effectively with patients/service users and others taking into account physical and mental state.

Report any changes in patients/service users condition or behaviour to relevant registered nursing staff.

Ensure that all information/messages are passed onto relevant registered nursing staff in an appropriate and timely manner.

Where required make accurate and complete written records, for example fluid balance charts.

Maintain the confidentiality of all information, regarding patients/service users and staff, at all times.

Personal & People Development

The post holder will

Participate fully in the HSC Trust’s Personal Performance and Development Review and comply with the Trust’s appraisal system.

Attend Induction Programme and participate in training and other learning and development activities as required.

Keep up to date records of own development review process.

Participate in the induction and development of others as required.

Will undertake Level 3 Certificate in Healthcare Support within 18 months of commencement of employment’ (If they do not already hold this certification).

Will develop personal knowledge and skills to level 2 – 4 of the SBNI ‘Child Safeguarding Learning and Development Strategy and Framework’ (2020 – 2023)

Health, Safety & Security

The post holder will

Undertake duties that are required to ensure adequate standards of environmental hygiene and prevent cross infection.

Report any accidents and incidents to relevant registered nursing staff and assist in the investigation of same.

Comply with health and safety policies and statutory regulations.

Contribute to effective and economic use of resources and the maintenance of all equipment.

Work within own role in emergencies and summon help.

Identify and report any health, safety and security issues to the appropriate person.

Comply with HSC Trust policies, procedures, guidelines and protocols.

Service Improvement

The post holder will

Participate fully in all work place audits and patient satisfaction surveys.

Will report all concerns and complaints to appropriate registered nursing staff in a timely manner.

Will participate in administrative duties such as preparation of patient information/patient notes relevant to clinics.

Be aware of the effective and efficient use of resources and use e-procurement systems to ensure adequate stock is available in clinic areas.

Quality

The post holder will

Work within the limits of own competence and responsibility and will refer issues beyond these limits to registered nursing staff.

Act responsibility as a team member and seeks help if necessary.

Contribute to the delivery of respectful and professional care in order to provide a quality service.

RAISING CONCERNS - RESPONSIBILITIES

The post holder will promote and support effective team working, fostering a culture of openness and transparency.

The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and their professional code of conduct, where applicable.

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Organisation’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of The Organisation's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

Take responsibility to minimise the Trust’s environmental impact wherever possible. This will include recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel.

All employees of the Organisation are legally responsible for all records held, created or used as part of their business within the South Eastern H&SC Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the South Eastern H&SC Trust policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

Represent The Organisation’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within The Organisation's area, as needs of the service demand.

eHealth

The South Eastern Health & Social Care Trust has invested in eHealth to deliver better, faster, safer care to our community and is committed to supporting staff to utilise associated information systems that directly and indirectly inform care. Trust staff are therefore required to commit sufficient time to ensure that they acquire and/or retain the core technology skills required to support their role.

Personal and Public Involvement (PPI)

Staff members are expected to involve patients, clients, carers and the wider community were relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust’s ongoing commitment to Personal and Public Involvement (PPI).

Please use the link below to access the PPI standards leaflet for further information.

http://www.publichealth.hscni.net/sites/default/files/PPI_leaflet.pdf

May 2026

PERSONNEL SPECIFICATION

JOB TITLE Sexual and Reproductive Health Support Worker

DEPARTMENT / DIRECTORATE Primary Care & Older People Service

SALARY Band 3

HOURS 26 per wek

Ref No: 55672370 May 2026

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note The Organisation reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Experience / Qualifications

Hold RQF/NVQ/VRQ/QCF level 3 Certificate in Health / Health & Social Care (or equivalent qualification)

Or

Hold RQF/NVQ/VRQ/QCF level 2 Certificate in Health/Health & Social Care (or an equivalent qualification), and 1 years’ experience* of delivering direct care in a care environment

Or

Hold 4 GCSEs at grade A-C including English and Maths (or equivalent qualification) and 1 years’ experience* of delivering direct care in a care environment.

OR

Have 2 years’ experience* of delivering direct care in a care environment.

** Staff who do not hold a RQF Level 3 Certificate (Health specific), will be required to complete this qualification within 18 months of taking up post.

Shortlisting by Application Form

Other

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criterion will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by The Organisation which will permit them to carry out the duties of the post.

Shortlisting by Application Form

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

Effective communication skills.

Ability to work as part of a team.

Effective organisational skills.

Must undertake relevant training to meet the service needs.

Ability to work flexibly including evenings, nights, weekends, bank holidays and on call as required.

Interview

Knowledge

Knowledge of role and responsibilities of the post.

Knowledge of patient / client needs in a caring environment.

Knowledge of health and safety issues.

Interview

DESIRABLE CRITERIA

SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted

Factor

Criteria

Method of Assessment

Experience

Experience of working in an acute hospital or community setting.

Shortlisting by Application Form

* Care environment is defined as: paid work within a hospital/residential/ nursing home or community setting. This must be evidenced on the application form and will be tested at interview.

**It is required that the RQF Level 3 Certificate (health specific) must be completed within 18 months of taking up post. It may be the case in some exceptional circumstances that this requirement is not met. All such cases must be signed off by the professional head of service/ senior nurse for the division and reported and explained to the Trust Director of Nursing.

As part of the Recruitment & Selection process it may be necessary for The Organisation to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

To access a copy of the Access NI Code of Practice, please Click here

The South Eastern Health & Social Care Trust has guidance on the Recruitment of People with Criminal Convictions. To access a copy of this guidance, please Click here

Protecting and using your information

To access a copy of the Trust’s Data Protection Policy Statement,

Click here

THE ORGANISATION IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. Request for recognition of previous service with non-direct NHS/HSC organisations towards starting salary and incremental credit must be made via the Retained Recruitment team within 3 months from commencement of employment. Requests made after 3 months will not be considered. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

are able to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance

All staff are expected to display the HSC Values at all times