Service Manger (CDC)

Job overview

Band 7 Service Manager – Community Diagnostic Centre (CDC)

• hours per week | Permanent

An exciting opportunity has arisen to join the brand-new Community Diagnostic Centre (CDC) at Upton Community Hospital in Slough.

We are looking for an experienced and motivated Service Manager to play a key role in the successful operational delivery of the CDC. Working closely with the Operations Manager and multidisciplinary teams, you will support the efficient, effective, and reliable day-to-day management of services, ensuring the highest standards of patient care and experience.

If you are a dynamic leader with strong operational management experience and a passion for service improvement, we would love to hear from you.

Main duties of the job

• The postholder will provide highly visible and credible presence across the Slough Community Diagnostic Centre (CDC).
• They will ensure that high standards of patient care and communication are provided to all patients.
• The postholder will ensure that:
• All patients are treated with dignity and respect.
• The patient experience is optimised through an efficient and effective service that encompasses the national and Trust agenda.
• All staff work and will use best practice in infection control and prevention.
• Develop services to meet the Trust's service and operational objectives.
• To manage administration and support staff employed within the services included within the job role.
• Support the Operations Manager in the operational leadership of the multi-disciplinary teams at the CDC.
• Working in collaboration with the Diagnostic modality leads and staff in charge of shift, oversee the day-to-day running of diagnostic services, maximising use of facilities and resources.
• Problem-solve, implement solutions, and escalate day-to-day operational issues within the CDC.
• Monitor performance, analyse data, and report on key indicators using Excel and other dashboards, commensurate with the role.
• Manage designated budgets, ensuring financial control and cost-effectiveness, working with Excel and procurement systems.
• Oversee staffing, recruitment, and development, promoting a positive work culture.

Detailed job description and main responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.