Service Coordinator

Job overview

The post holder will be responsible for providing comprehensive administrative support to the Specialist Neonatal and General Paediatrics administrative team. The post holder will need to enjoy a busy and varied workload and have the ability to prioritise their duties effectively. The post holder will have the opportunity to gain the experience needed to progress within the organisation.

Main duties of the job

- To process all new referrals and support the appointment process through effective communication with all relevant parties (Central Booking Office, patient / families etc.) in accordance with GOSH’s Departmental Referral Registration Process and Trust’s Access Policy and stipulated timescale. - To support the Consultants in the referral triage process - To ensure appropriate arrangements are used to review all referrals and incoming post within the stipulated timescales - As and when required to accurately type non-routine / urgent patient related information including letter replies etc. within a specific time frame. - Use a computer for word processing and data entry, together with full knowledge and understanding of the Electronic Patient Records System (Epic) to input and retrieve information as required. - To maintain a robust system for sending out letters which have been checked and signed off by clinicians - To carry out general administrative duties such as managing admin inbox,  diary management and assist with organisation of events/meetings.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For document please view the attachment below.