Senior Service Manager

Job overview

Senior Service Manager, Band 8B, Acute and Urgent Care Directorate:

We are thrilled to offer an exciting opportunity to join our fast paced and dynamic team as a Senior Service Manager for the Acute & Urgent Care Directorate.  This role encompasses operational and managerial responsibilities for all services within the Directorate. Additionally, it involves collaborating with other senior leaders across the organisation and with external partners.

In return, we’ll provide an incredibly rewarding role and the opportunity to make a real difference to the communities we serve, whilst working alongside some fantastic staff and teams.

Main duties of the job

As a key member of the senior leadership team, you will be working within the Chief Operating Officers portfolio, you’ll be in a highly visible role, engaging on all aspects of operational performance, as well working closely with your Associate Director and Clinical Director and senior managers across the Trust and the wider care system . Your role will ensure the highest standards of clinical care and performance are achieved, meeting all clinical and non-clinical performance indicators, standards, and objectives in accordance with Directorate Operational plans and Trust Strategy.

A good understanding of adult and older adult inpatient band crisis and urgent mental health service will be important, but more than this you will have a track record in motivating others and getting the best from the,.

For further information, or for an informal chat about this post, please contact:

[email protected]  - Associate Director - Acute & Urgent Care Directorate

Detailed job description and main responsibilities

1.   Strategic Business Planning and Service Development

• Provide expertise and support to the Associate Director in developing and implementing plans for the service. These must be in line with corporate strategies and link directly to relevant legislation as well as national and local healthcare guidance and initiatives.
• Responsible for the interpretation and implementation of broad policies and NHS guidance, contribute to all relevant corporate policies and strategy, developing services locally in line with them.
• Lead and coordinate service objectives ensuring relevance to local and national priorities.
• Under the direction of the Associate Director, lead the development and review of service business plans, including the development of appropriate operational, financial, market assessment and workforce plans for the service, with the appropriate involvement of Quality Improvement Lead Nurse, Service Managers, Matrons clinicians and the wider workforce.
• Involve service users and carers in the development and planning of services.