Senior People Officer

Job overview

Secondment or FTC Until 31-Dec-2025

To provide designated services within the Health Board with a high quality and proactive operational People service (HR/OD).

Develop and maintain regular contact with line managers and other stakeholders to build an in-depth understanding of the workforce needs and future challenges sufficient to influence decision making on people  management matters.

To provide advice to line managers in all aspects of workforce policies and procedures to achieve the successful conclusion of informal case management. The post holder will also be involved in change  management consultations. The post holder will also exercise judgment to help managers make early and timely interventions, where appropriate, when employee relations incidences occur to resolve the concern  and prevent escalation to formal investigation.

To coach managers in their development and education to improve the people management practice of their teams to ensure well-being and support of employees.

Work alongside managers and clinicians to develop and implement HR service strategies, operational structures and policies to meet service needs, in line with legislation, national HR policy and best practice. To play a role in the continuous development of the Health Board as a member of the workforce team.

Main duties of the job

You will support on complex HR matters and queries arising from employees and managers. To improve the Portfolio’s performance, and reduce ER case numbers you will be proactive in your approach, resolving informally where appropriate.

You will primarily be responsible for supporting managers with a variety of complex ER cases such as Sickness and Attendance Management, Disciplinary, Performance and Conflict Resolution. You will attend formal meetings, providing advice and options to resolve cases.

For formal cases, you will support managers during hearings, providing HR support.  Additionally, you will be required to co-deliver in house training on topics such as Conflict Resolution, Performance Management and Attendance at Work to managers and colleagues within the portfolio as well as coach managers in their development and education to improve the people management practice of their teams to ensure well-being and support of employees.

You will also be involved in change management consultations and work alongside managers and clinicians to develop and implement HR service strategies, operational structures and policies to meet service needs, in line with legislation, national HR policy and best practice.

We are looking for someone with proven HR experience who is already CIPD Level 5 qualified.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.