Senior Patient Safety and Assurance Officer

Job overview

An exciting opportunity has arisen for a dynamic, innovative and highly motivated individual to join the Quality Assurance and Safety Team as a Senior Patient Safety and Assurance Officer, to support the Health Board in focusing on incident management and assurance activities. The key purpose of the role is to support clinical services with incident investigation and management, as well as investigating a caseload of incidents, in an independent professional manner.

Main duties of the job

The post holder will work with the Assistant Patient Safety and Assurance Manager to support, via a business partner model,  specific clinical services incident investigation processes and inspection and quality assurance activities. To achieve this, the post holder will lead on delivering against a range of objectives, which will include but are not limited to:

-day-to-day oversight of incidents raised in the Health Board -identification of incidents requiring escalation / scrutiny -managing a caseload of investigations efficiently and effectively for learning -provision of advice and support to colleagues on areas within their remit -line management of a small team of Patient Safety Officers -delivery of Investigation Training to Health Board staff

The ideal post holder will be experienced in the use of Datix systems. A detailed knowledge of Putting Things Right processes would be an advantage.

They will ideally have been involved in NHS quality & safety work, with an in depth understanding of areas such as concerns reporting and investigation management.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held 12/08/25