Senior Patient Pathway Coordinator

Job overview

We are looking for a Full Time Senior Patient Pathway Coordinator to join the Orthopaedic administration team.

This will be an exciting and challenging role as you will be responsible for looking after the Consultants and their patients full pathway from referral to treatment, ensuring that targets are met and excellent care is provided to our patients.

Your role will include managing and booking outpatient clinics and surgery lists for your consultants, prepping referrals and scan results and liaising with secretaries from our outreach partner Trusts. The successful candidate will help with tracking patient pathways from referral to treatment, monitoring the orthopaedic PTL and waiting lists.

This role would be perfect for an individual who is determined, motivated, highly organised and can bring a positive approach to a busy and demanding role.

Main duties of the job

You will work as part of the Trauma & Orthopaedics Clinical Administration Unit to coordinate the treatment pathway for outpatient appointments and inpatient waiting lists for Orthopaedic Patients to ensure that Government waiting time targets are met.

Your role will include managing and booking outpatient clinics and surgery lists for your consultants, prepping referrals and scan results and liaising with secretaries from our outreach partner Trusts. The successful candidate will help with tracking patient pathways from referral to treatment, monitoring the paediatric orthopaedic PTL and waiting lists.

You would benefit from having knowledge of Allscripts, Theatreman, ERS, Medirota or similar systems plus an awareness of National Patient Access targets.

Experience booking outpatient clinics and theatre lists would also be beneficial, though training will be given on all aspects of the role for the successful candidate.

Exceptional administration experience and organisational skills are essential; along with an excellent telephone manner, knowledge of clinics/theatre lists and waiting lists.

This post is mainly based at Maidstone Hospital, but there is a need for some cross site working.

Detailed job description and main responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.