Senior HR Services Advisor

Job overview

The role  will support the delivery of key HR Services projects that contribute to service improvement and the development of a modern and effective digital HR shared service model.

We are looking for individuals who are proactive, organised and able to coordinate work across teams to ensure successful delivery of initiatives and improvements.

You will:

• lead defined improvement projects/workstreams for HR Services
• Support the planning and delivery of HR projects
• Coordinate activities, timelines and stakeholder engagement
• Monitor progress and support reporting on project outcomes
• Identify opportunities to improve processes and service delivery

• Why you are interested in the role
• How your experience meets the requirements of the role
• An example of when you have taken the initiative to improve your area of work

Main duties of the job

• Provide advanced first line HR advice and lead defined improvement projects/workstreams for HR Services. Hold responsibility for allocated Risk Register items, coordinate internal audits to closure, administer the incident/risk system (e.g., Datix) and KPI reporting, and act as a subject matter resource for complex policy queries within the service. Lead projects that support Shared Services and digital enablement—specifically the Virtual HR Assistant (content lifecycle and deflection metrics), Policy Directory (version control/publication), and RemCom support (papers/data/action tracking). Coach Band 5/4 colleagues and embed new processes.

Detailed job description and main responsibilities

We are looking for individuals who are proactive, organised and able to coordinate work across teams to ensure successful delivery of initiatives and improvements.