Senior Healthcare Support Worker

Job overview

Brant Ward (Witham Court) is an 18-bed acute mental health inpatient ward for older adults (65+) within LPFT. We’re looking for an experienced Band 3 Healthcare Support Worker who brings confidence, calm, and high standards - someone who can spot the small changes that matter, connect quickly, and help keep people safe when things feel uncertain

You’ll join a well-established team with clear expectations and supportive clinical leadership. Working alongside registered nurses and the wider MDT, you’ll provide skilled, compassionate care: therapeutic engagement, meaningful activity and practical support with daily living while using de-escalation, least-restrictive practice, and professional curiosity to understand behaviour and reduce distress

This is a role for people who know inpatient care: you can communicate brilliantly, work under pressure, document well, and escalate concerns early. In return, you’ll get a strong induction, regular supervision, and a real opportunity to shape how the ward runs through quality improvement and service development work

If you want a post where your experience is recognised and your contribution genuinely raises the bar, we’d love to hear from you.

Previous applicants need not apply

Applicants must have the right to work in the UK - sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Main duties of the job

• Deliver direct care and support (including personal care/ADLs) in line with individual care plans and under the supervision of registered staff.
• Assist with general and specific observations, recognising deterioration or risk, and escalating concerns promptly to the nurse in charge.
• Undertake physical healthcare checks/investigations within competence (e.g., TPR, BP, urine testing and phlebotomy where trained), recording results and reporting abnormalities.
• Facilitate and participate in 1:1 and group therapeutic, recreational and physical activities, promoting independence and meaningful occupation.
• Communicate sensitively with service users, carers and families, and work collaboratively with the multi-disciplinary team and partner agencies.
• Maintain accurate, timely documentation on Trust systems, ensuring countersigning where required.
• Support safe management of property/valuables, escort service users as per unit procedures, and help maintain good order and cleanliness on the ward.
• Work within Trust policies (safeguarding, equality & diversity, incident reporting, health & safety and information governance); attend supervision, training and appraisals; act as a positive role model and support junior colleagues

Detailed job description and main responsibilities

Please see the attached job description and person specification for further details regarding the role.