Senior Healthcare Support Worker

Job overview

Would you like to work as part of a friendly, dynamic team within Selby's community hospital?

Selby Outpatient Department has opened up a new position for a Band 3 Senior Healthcare Assistant for 20 hours per week.

Our department is a diverse Outpatient department supporting clinics from many different specialities. We also have a Dermatology treatment area, providing nurse led treatments for skin conditions, a theatre used for Dermatology Surgery and larger theatre used for Maxillofacial surgery.

We are a small and friendly team who work closely together to provide a welcoming  environment for colleagues, patients, and relatives. We provide nursing and medical care for people of all ages, with many different conditions.

As a Senior Healthcare Assistant within our department, you will assist in dermatology and maxillofacial theatres and assist consultants to run specialist clinics completing procedures for a variety of different specialities. You will be responsible for performing clinical observations,  preparing clinics and equipment including ordering of stock and assisting registered staff as appropriate. Training will be provided where necessary.

You are welcome to arrange to visit the department before applying.

Main duties of the job

• Greet and receive patients, carers and visitors to the department in line with Trust values, providing appropriate information to them about facilities and services
• Act as a point of contact where appropriate
• Attend department meetings and contribute to discussions about improvement of patient care
• Respond to informal complaints during routine duties, in line with local policies and procedures and escalate concerns you are unable to resolve to an appropriate person
• Escalate immediately any concerns regarding patient care to a registered practitioner
• Maintain the patient’s comfort, dignity, and privacy at all times
• Provide patients with the fundamentals of personal care, including but not limited to: Personal hygiene; elimination care; enablement of independence; skin care and health; nutritional & hydration support; promote comfort and contributing to pain alleviation
• Undertake fundamental clinical tasks delegated by registered practitioners, including:- Record patient’s observations and report any abnormalities to a registered nurse- Assist with procedures that support diagnosis, for example obtaining a urine sample from a patient, providing an electrocardiogram or undertaking glucose-urine analysis
• Undertake wound observation, cleaning and applying complex dressings where appropriate

Detailed job description and main responsibilities

• Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.
• Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.