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Senior Healthcare Support Worker (SHCSW)

University Hospitals Plymouth NHS Trust

Browse all Band 3 Healthcare Support Worker jobs in Plymouth
Location
Salary
£24,937 - £26,598 £24,937 - £26,598 per annum pro rota
Profession
Healthcare support worker
Grade
Band 3
Deadline
11 Feb 2026
Contract Type
Permanent
Posted Date
28 Jan 2026

Job overview

An opportunity has arisen to join the Chestnut Unit as a permanent Senior Health Care Support Worker (SHCSW).  A SCHSW is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Main duties of the job

Assisting clinicians with procedures such as cystoscopies, biopsies, Botox, urodynamics', one stop clinics and more. Chestnut Unit also sees patients on a urology 2WW pathway. Chestnut Unit also runs an SDEC (Same day emergency care) where we take patients from ED or community. As a HCA you will be able to catheterise and perform venepuncture on patients.  You will be expected to learn the various clinics that we run, however full training will be given. There will be some manual handling and personal care of patients included in the role. We run a lot of clinics involving sensitive areas of a patient, we must ensure privacy and dignity is maintained at all times. Some conversations are also sensitive and we must be mindful of this when running and assisting in the clinics.

Detailed job description and main responsibilities

PRIMARY DUTIES & AREAS OF RESPONSIBILITY 1. Obtain consent prior to giving care in accordance with Trust policies.  2. Competently undertake delegated duties in line with patient care plans. 3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to  take decisions within your area of responsibility. 4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood  pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate,  glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and  wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive  and will vary depending on area of work.  5. Participate in patient assessment providing high quality holistic patient care and escalating concerns  about patients to other clinical staff. 6. Practice safe standards of care to patients following Trust guidelines and policies and be able to  concentrate for periods throughout the day with occasional interruptions.  7. Provide clinical care in accordance with the infection prevention and health and safety policies and  procedures.  8. Maintain the work environment in line with Trust infection control and patient safety policies. 9. Utilising skills to actively facilitate self-care and independence with patients.  10. Promote health education specific to the clinical area and in line with national and local policies.  11. maintain effective record keeping and communication with patients, relatives, and members of the  Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication  skills, where there may be barriers to understanding. 12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.  This may include ordering supplies. 13. Work effectively as part of a team.  14. The SHCSW is responsible for inputting information into the electronic patient record where applicable  and also into patients written records. Comply with all relevant legislation and local policies regarding  confidentiality and access to medical records. 15. Assisting doctors with procedures such as cystoscopies, biopsies, Botox, urodynamics', one stop clinics  and more. Professional  16. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.  17. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.  18. Embrace the Trust values and work in an inclusive way.  19. Act within limits of competence, ensuring actions support care, protection, and wellbeing.  20. Responsible for maintaining own skills, knowledge, and competence for the role.  21. Participate in team discussions / meetings as an integral member of the team.  22. You are accountable for your workload in accordance with care plans and for reviewing the effectiveness  of care provided. Adapting, or escalating as required.  23. To support or guide the healthcare support worker. Administration 24. Competent in the use of IT systems within the workplace environment.  25. Participate in the induction and orientation of newly appointed staff, learners and other visitors to the  department.

For further details please see the attached JD & PS