Senior Healthcare Support Worker - PIU

Job overview

We require support workers for our Planned Investigation Unit, based at Royal Albert Edward Infirmary.

This is a permanent part time post working 37.5 hours across Monday to Friday.

Please note the following essential requirements:

• Experience in a UK healthcare/NHS role
• Level 2 Health & Social Care NVQ Level 2 or NHS accredited Care Certificate (we cannot accept certificates from the short online courses as these are not NVQs)

Please note, we will require evidence of the Care Certificate or NVQ Level 2 to secure the Band 3 role.

An Enhanced DBS with Adults' Barred List checks will be obtained during pre-employment checks.

This vacancy will close once we receive sufficient quality applications.

Main duties of the job

• To assist and work under the direction of Registered Nurses
• To assist in the administration and clerical duties of the unit
• To work flexibly when required,

Detailed job description and main responsibilities

Duties and Responsibilities

Clinical

• Post holders are required to work independently with regard to routine, delegated tasks, following established good practice and refer non-routine tasks appropriately. Work is supervised and evaluated on a routine basis. This will include undertaking specifically delegated initial patient interviews and functional screening to assess for, measure and teach safe use of aids and appliances such as walking aids.
• To follow treatment plans as prescribed by nurses to meet treatment goals.
• Encourage individuals to maintain optimum independence in accordance with the agreed activity plan by carrying out therapeutic activity utilizing empathy, sensitivity and good interpersonal skills
• To communicate with patients and/or carers to provide reassurance and promote understanding
• To assist in information collection from patients/ relatives as requested by trained staff.
• To priorities tasks allocated and adjust as necessary.
• To ensure that documentation is completed in accordance with Trust and departmental requirements.
• To be responsible for some degree of housekeeping and stock control on the Unit
• To be competent in phlebotomy and simple dressings

Professional

• To attend any in-service training programmes as appropriate
• To take part in the individual appraisal and performance review programme and to actively participate in supervision.
• To maintain own continuing professional development (CPD) by keeping up to date any developments and incorporate them as necessary into your work.
• To respect the individuality, values, cultural and religious diversity of patients.
• To exercise good time management, punctuality and consistent and reliable attendance.

Planning and Organisational Duties

• To be aware of Health and Safety aspects of your work and implement any policies, which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents to senior stage and ensuring that equipment use if safe.
• To maintain accurate, comprehensive and up-to-date documentation, in line with legal and departmental requirements.
• To comply with the organisational and departmental policies and procedures.
• To undertake departmental administrative duties, as required.
• To undertake any other duties that might be considered appropriate by the relevant registered nurse/Team Leader

Communications and Key Working Relationships

• To report back to Nursing and Therapy staff on all treatment activities, either verbally or in writing as requested
• To work as a member of the team and communicate relevant information to team members
• To be able to communicate effectively in a variety of ways with patients/carers to gain co-operation and understanding of treatment programmes
• To maintain good working relationships
• To establish therapeutic relationships using negotiating and reasoning skills in order to complete treatment activities.

Responsibility for Finance

• To identify deficits in resources required to carry out the job and bring to the attention of the Team Leader
• To be responsible for the monitoring of materials and equipment and bring defects for deficits to the attention of the Team Leader
• Adhere to financial policies.

Responsibility for Human Resources

• To attend regular meetings e.g., staff meeting, support and development groups
• To participate in in-service training.

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Teaching

• To assist JHRU staff in induction and training of new staff
• The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.

Work Circumstances & on-call

• 37.5 hours per week over 5 days.
• Shift patterns to be agreed on appointment.