Senior Healthcare Science Assistant

Job overview

Pathology and Blood Sciences have also had major investment in new equipment and refurbishment. We are committed to the quality of service we provide our patients and users and are ISO 15189 accredited for Haematology/Blood Transfusion and Chemistry repertoires.

Here at Milton Keynes we have committed leadership who engage our staff, listen to innovative ideas, and involve our people in the challenges and improvements that our organisation faces. Continuing professional and personal development is encouraged and supported. We provide a comprehensive 24/7 service which staff support through flexible rostering.

Applications are invited to join the Pathology Support Unit of Blood Sciences as a Senior Healthcare Science Assistant working with a team of dedicated healthcare professionals to deliver a high quality service that is responsive to patient requirements. You will be a key member of the PSU team providing support services to departments analysing and reporting on, blood, urine, faeces and other materials to achieve the objectives of efficient and effective patient care. You will be required to deliver a service that meets the quality standards of ISO 15189 and participate in work patterns that support our 24/7 service.

Main duties of the job

• The post holder will be a part of a team of Healthcare Science Support staff delivering services to laboratories analysing and reporting on, blood, urine, faeces and other materials to achieve the objectives of efficient and effective patient care. The post holder will be managed and expected to prioritise their own workload and communicate with laboratory staff and clinicians as well as patients, members of the public and external healthcare staff. The post holder will also be expected to maintain adequate supplies of reagents and consumables. The post holder will undertake technical and administrative tasks to ensure a reliable    service and will be required to undertake their responsibilities within any of the sections of their department to meet all required national standards e.g. ISO 15189. The post holder will be expected to train all grades of staff working in the Support Unit following personal training and demonstrated competency.

Detailed job description and main responsibilities

• Maintain a professional approach to work at all times and to deal courteously with enquiries from within and outside the hospital. Manage Pathology reception, receiving visitors and patients, dealing with enquiries and ensuring that printed results are sent to requesters at an acceptable rate. Manage telephone enquiries, ensuring the caller is authorised to receive personal and/or confidential information, passing on enquiries to BMS (biomedical scientist) staff where appropriate & giving out authorised results to medical & nursing staff.

Please refer to the Job Description for full details