Senior Healthcare Assistant

Job overview

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

Now is the time to be part of a healthcare transformation. The new NHS 10-Year Plan puts community care at the centre of service delivery—shifting resources closer to where people live and promoting prevention over hospital admission.

As a member of a community-based NHS trust, you’ll be at the forefront of this change. Work in integrated neighbourhood teams, delivering joined-up care alongside GPs, mental health professionals, social workers, and voluntary services. Benefit from new roles, clear career pathways, apprenticeships, and personalised development support.

The plan also brings new workforce standards: improved flexible working, mental health support, safe workplaces, and strong protections against discrimination. With greater investment in underserved areas and a focus on reducing health inequalities, your work will have local impact and national importance.

Community trusts are leading the way in digital innovation, using tools like virtual wards to reduce admin and improve patient care.

If you’re passionate about making a difference, this is your chance to help deliver a modern, inclusive, and community-focused NHS.

Main duties of the job

Please note, this vacancy does not meet the criteria for skilled worker sponsorship.  Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Locations: Ashford | Maidstone | Sevenoaks | Margate

Are you a compassionate,  HCA looking for a varied and rewarding role? Join our Product Delivery Team, based at Exchange House, with the flexibility to work independently across clinic rooms, office bases, patients’ homes, and remotely.

You’ll play a key role in supporting patients with continence needs, delivering care through face-to-face, telephone, and virtual appointments. Your work will make a real difference through education,  and practical support.

You'll be:

• Carrying out clinical continence re-assessments to determine product eligibility
• Accurately recording all care and actions in patient records
• Taking basic observations and performing bladder scans
• Supporting safe and effective product use through education and guidance
• Managing buffer stock, including occasional delivery/collection of products
• Undertaking risk assessments and identifying onward referrals where needed

What we’re looking for:

• Strong communication and interpersonal skills
• Ability to work independently across multiple settings
• A caring, proactive approach to patient support

Detailed job description and main responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.