Senior Health Care Support Worker (SHCSW)

Job overview

A Senior Health Care Support Worker (SHCSW) is part of the multidisciplinary team delivering direct care to  patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people  in accordance with assessed needs and a care plan. You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or  indirect supervision of the Registered Practitioner, in accordance with the Trust values. There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be  provided to ensure you have the required core skills for a Band 3 HCSW in your area of work. You will also  be supported to obtain a Care Certificate if not already achieved

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Key Dimensions  a) To carry out a range of clinical duties with minimal / no direct supervision b) Participate in patient assessment providing high quality holistic patient care and escalating concerns  about patients to other clinical staff. c) Lead by example and supervise/support junior members of staff to improve and maintain high  standards of care. d) Implements clinical care packages through a range of delegated clinical care duties relevant to the  area of service

Detailed job description and main responsibilities

DUTIES & AREAS OF RESPONSIBILITY PRIMARY DUTIES & AREAS OF RESPONSIBILITY 1. Obtain consent prior to giving care in accordance with Trust policies.  2. Competently undertake delegated duties in line with patient care plans. 3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to  take decisions within your area of responsibility. 4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood  pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate,  glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and  wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive  and will vary depending on area of work.  5. Participate in patient assessment providing high quality holistic patient care and escalating concerns  about patients to other clinical staff. 6. Practice safe standards of care to patients following Trust guidelines and policies and be able to  concentrate for periods throughout the day with occasional interruptions.  7. Provide clinical care in accordance with the infection prevention and health and safety policies and  procedures.  8. Maintain the work environment in line with Trust infection control and patient safety policies. 9. Utilising skills to actively facilitate self-care and independence with patients.  10. Promote health education specific to the clinical area and in line with national and local policies.  11. maintain effective record keeping and communication with patients, relatives, and members of the  Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication  skills, where there may be barriers to understanding. 12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.  This may include ordering supplies. 13. Work effectively as part of a team.  14. The SHCSW is responsible for inputting information into the electronic patient record where applicable  and also into patients written records. Comply with all relevant legislation and local policies regarding  confidentiality and access to medical records. Professional  15. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.  16. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.  17. Embrace the Trust values and work in an inclusive way.  18. Act within limits of competence, ensuring actions support care, protection, and wellbeing.  19. Responsible for maintaining own skills, knowledge, and competence for the role.  20. Participate in team discussions / meetings as an integral member of the team.  21. You are accountable for your workload in accordance with care plans and for reviewing the effectiveness  of care provided. Adapting, or escalating as required.  22. To support or guide the healthcare support worker. Administration 23. Competent in the use of IT systems within the workplace environment.  24. Participate in the induction and orientation of newly appointed staff, learners and other visitors to the  department.  25. Comply with Trust policy regarding information governance and the care of patient property.

Working Conditions  26. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused  patients.  27. Occasional distressing and emotional circumstances when caring for patients with chronic illness or  terminally ill. OTHER All Job Holders are required to:  Work to the Trust values - Put patients first, Take ownership, Respect others, Be positive, Listen, learn  and improve.  Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc.   Maintain personal and professional development to meet the changing demands of the job, participate  in appropriate training activities and encourage and support staff development and training.   Attend statutory, essential and mandatory training.   Respect the confidentiality of all matters relating to their employment and other members of staff. All  members of staff are required to comply with the requirements of the UK Data Protection Act 2018/UK  General Data Protection Regulation (UK GDPR)” or “Data Protection legislation.   Comply with the Corporate Governance structure in keeping with the principles and standards set out  by the Trust.  Comply with the codes of professional conduct set out by the professional body of which registration is  required for the post.  Ensure they are familiar with the Risk Management Framework, follow policies, procedures and safe  systems of work, make known any hazards or risks that they identify and take all necessary actions to  reduce risk.   Ensure the welfare and safety of children within their care. This includes staff who come into contact  with children and families in the course of their work as well as those staff who have a specific role  with children and families.  Ensure they attend Child Protection training at the appropriate level within the specified time frame.  Staff must comply with Safeguarding Policies and Procedures in order to promote safeguarding and  prevent abuse to vulnerable people using Trust services.  Maintain the prevention and control of infection and fully comply with all current Trust Infection Control  policies and procedures.   Take responsibility for any records that they create or use in the course of their duties, in line with the  Public Records Act and be aware that any records created by an employee of the NHS are public  records and may be subject to both legal and professional obligations.  Note This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be  reviewed in the light of changing circumstances following consultation with the post holder. This job description  is to be read in conjunction with all current Plymouth Hospitals NHS Trust policies, procedures & guidelines