Senior Configuration Analyst

Job overview

An exciting opportunity has arisen to join our Connect Team supporting at the Royal Marsden Hospital NHS Foundation Trust. Our vision is to deliver efficient and effective patient care, through easy-to-use digital systems including Epic that provide staff and patients with access to the right information, in the right place, at the right time

We are looking for a passionate individual to join our Patient Access (PAS) team. You should already be certified in one of the patient access applications such as Cadence/Referrals/Springboard/Grand Central and experience working closely with operational teams.

Interviews will be held in person on 6th or 7th August, so please hold these dates and an invite will be sent to you, should you be shortlisted.

Main duties of the job

Assisting Ongoing optimisation of the Trust's electronic patient record (EPR) system within the patient access applications

Assisting with the ongoing end user training and support of the Trust's end users; at times providing on-call support if required, gaining an additional Epic qualification through successfully completing Epic's training programme (certified or proficient)

Working on several integrated areas to ensure a coordinated approach across all teams

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification

• Supervise and provide day to day line-management to the Configuration Analysts within the team.   •    Analyse and document simple to highly complex clinical and administrative workflows, information, data collection and/or reporting requirements.   •    Investigate end users’ preferences and populate databases as part of the configuration process.   •    Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application.   •    Ensure that the DHR system is configured to meet new ‘best practice’ ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks.