Senior Clinical Advisor

Job overview

This is an exciting time to join us in a unique clinical role in our continually developing Integrated Urgent Care.  You will enhance your skills and knowledge in a vital role that makes a difference to the lives of hundreds of patients every day.

You will be part of our multi-disciplinary team of clinicians. As a clinical advisor, you will assess patients’ health and clinical needs, by utilising your professional clinical knowledge and experience with the aid of a clinical decision support tool.

Using your experience and the new skills you will learn, you will be confident in your critical thinking ability which will enable you to provide a telephone clinical assessment, ensuring our patients are signposted to the right care, at the right time, in the right place.

You will benefit from an ongoing clinical training and development programme with access to online modules and CPD sessions as well as informal teams based learning.

Main duties of the job

As a clinical advisor you will be assigned to various roles when on duty. This will include telephone assessment of different types of calls, where you will be responsible for patient safety and providing effective outcomes.

This role requires generalist and specialist skills to assess and deliver care to patients across all age groups in a call centre environment. You will need excellent clinical and communication skills and the ability to work autonomously as well as part of a team.

As a Band 6 clinician you will be expected to demonstrate leadership and to act as a mentor for new colleagues, as well as providing advice to non-clinical colleagues.

You will need to have a professional clinical qualification with an active NMC or HCPC registration with significant post qualification experience. You will need to evidence demonstrable experience in emergency, urgent or primary care, in addition to showing competent current patient assessment skills.

Once you have completed six months post training, you may be eligible to apply for hybrid home / call centre working, if you meet the criteria set out in the IUC remote working policy.

Detailed job description and main responsibilities

• Experience in emergency, urgent or primary care within the last five years including current role (ensure that your answer details how your clinical knowledge and experience can be transferred to the telephone assessment environment)

• Demonstrate independent assessment of patients and decisions on their care and outcome

• Ability to work a mix of shifts in order to provide a 24/7 clinical service