Senior Administrator

Job overview

We are looking for a Senior Service Administrator on a permanent basis.

An excellent opportunity has arisen with the Enhanced Recovery Team, an award winning Highly Commended Community Team of the Year.

We are seeking to recruit an approachable, motivated, dedicated and enthusiastic Band 4 AFC Senior Service Administrator to work in the Enhanced Recovery Team (ERT) in Lewisham with the ability to work independently to tight deadlines. ERT works with people with severe and enduring mental health problems in Lewisham who are mostly in funded placements. You will be educated to at least GCSE standard and have secretarial experience. You will possess excellent administrative, organisational and communication skills and be able to work effectively as part of a multi-disciplinary team (MDT).  You will have high skills in Microsoft packages, Teams, Word, Excel and PowerPoint and be proficient in the use of Office365. You will be able to prioritise your own workload and pay good attention to detail.  A working knowledge of medical terminology and previous experience of working in a Community Setting within the NHS would be useful.

The working pattern is Monday to Friday from 09.00 am to 5.00pm.

In return our service will provide you with high level of supervision and support during your working career with us.

Main duties of the job

The post holder will provide admin support to the clinical team and will also provide admin support to various panels in Lewisham, taking minutes, dealing with and managing contracts and invoices for funded placements i.e. Residential and Nursing care homes. You will work with your counterpart in the council with the spreadsheet for the placements, invoices etc. and to provide required data for the funded placements. You would manage e-roster for the team.

Detailed job description and main responsibilities

Key Responsibilities:

• 1.    Provide highly proficient secretarial and administrative support to the service. 2.    To deliver a high standard of customer care that is representative of the service and the overall trust’s objectives. 3.    Support service-related projects. 4.    Assist the service with monitoring, updating and reporting comprehensive service-related activity data. 5.    Order and ensure appropriate mechanisms are in place for goods/services provided up to £500. 6.    Co-ordinate day to day admin support for the service and assist with the development of administrative processes. 7.    To participate in any training and developmental needs as required by the Business Manager/Team Manager. 8.    Support the service wide administrative cover arrangements.