Senior Administration Assistant - Apprenticeship Opportunity

Job overview

We have an exciting opportunity to join our Community Service for people living in North Lincolnshire and we are looking for enthusiastic and innovative professionals to join our team.

The post holder will provide a comprehensive, efficient and effective administrative service to the Consultants and medical team within Acute Inpatients.

To provide support in the production of written correspondence including reports and letters.  Ensuring a high standard of communication at all times with internal and external service users and partner agencies.

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation.  Around 20% of your working hours will be spent training or studying.  This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

• Set up and maintain SystmOne rotas
• Arranging cross cover for consultants and members of the medical team for clinical sessions as required
• Record and maintain consultant and members of the medical team activities as appropriate
• Typing of reports specific to service area i.e. MH tribunal Reports, Discharge Summaries, Section 136 Assessments, Inter ward Transfer Reports, Daily Progress notes and Inter transfer Discharges within agreed timescales.
• Typing of letters to GPs, other general correspondence and clinic sessions sometimes of a distressing nature
• Organise/obtain/ return medical case notes from other agencies and ensure that the appropriate monitoring system is maintained
• Ensure all documentation is complete and available for the Consultant and members of the medical team as required
• To correspond with patients, service users GPs and other primary, secondary and voluntary care agencies
• Liaise with service users/carers for repeat prescription requests
• Follow up information requests with other agencies e.g. blood test results from pathology and update SystmOne accordingly
• Responsible for the ordering and subsequent security of prescription pads. Maintain a register, ensuring items are logged and signed for
• Dealing with telephone calls from patients, signposting appropriately and updating the consultants and others message books accordingly

Detailed job description and main responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****