Security Operations Manager

Job overview

An exciting opportunity has arisen for a motivated and enthusiastic Manager with excellent communication and interpersonal skills to join our team as Security Operations Manager. The successful candidate will have an eye for detail, and a creative approach to solving problems and working as part of a senior team.

The post holder is responsible for the organisation and delivery of the security operation services (Control Room, Reception, Visits, Contractor Escorts and Specialist Maintenance Providers) to ensure compliance with the High Security Psychiatric Services (Arrangements for Safety and Security Directions 2019), the National Clinical Security Framework, Trust policies and Procedures whilst achieving performance targets.

The Security Operations Manager will provide leadership and innovative thinking in relation to contract management ensuring holistic compliance and best practice for all technical, operational internal and external security contract management functions.

The post holder will provide vital contractual, commercial, and compliance expertise in relation to all Security activities ensuring that these are managed in accordance with contractual terms and conditions, legislation and national standards.

Working closely with the Security Senior Management Team, the post holder will be responsible for independent compliance reporting and for ensuring robust commercial contract management across all Security external contracts and activities.

Main duties of the job

The strategic goal is for the Security Operations Manager to maintain a high level of operational and technical oversight for all critical and non-critical security systems.

The Security Operations Manager Will Have overall responsibility for performance, financial, risk management reporting and procurement monitoring across a wide portfolio of Security contracts, systems of internal control and contract management.

Lead on business continuity and planning for the department and be responsible for developing business cases relating to Security activities.

Work with key stakeholders for the hospital to ensure that a robust performance framework, KPIs and governance mechanisms are in place to mitigate risk and to improve service quality and patient experience across all Security services.

Be responsible for providing information and assurance reports to the Trust Board/ SMT and Security Committee ensuring standards of accountability, probity and openness.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.