Secretarial Team Leader

Job overview

Permanent | 15 hrs per week (Thurs & Fri) |

Please note this is not a hybrid role.

We are looking for a Secretarial Team Leader to work with our Respiratory/Sleep team. You will work as Senior Medical Secretary, providing essential administrative support to the clinical team, and the daily supervision of administrative team members.

You will ensure all clinical correspondence is produced to standard, helping the team meet 18 week referral to treatment targets and maintain efficient patient pathways. You will also manage schedules, handle complex enquiries, and ensure administrative tasks are completed on time.

We're looking for someone who is:

• Educated to GCSE level or equivalent experience
• Experienced in a range of secretarial processes
• Enthusiastic, conscientious, and able to manage a busy workload

If you'd like to join our team and want to help us make a difference to the lives of our young patients, we'd love to hear from you!

If you would like further information about this role we strongly recommend that you get in contact with the manager as soon as possible.

Main duties of the job

Reporting into the Service Coordinator, your responsibilities will include:

• Provide senior medical secretarial support to the clinical team.
• Oversee and allocate work to administrative staff, ensuring completion of tasks.
• Ensure clinical correspondence meets local and national standards.
• Help manage diaries, appointments, and meeting arrangements for the consultants.
• Handle complex enquiries from patients, families, GPs, and external agencies.
• Monitor patient pathways and help ensure compliance with referral-to-treatment targets.
• Support staff training, development, and performance reviews.
• Maintain accurate patient information in the Patient Administration System (PAS).

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

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