Secretarial Assistant/Audio Typist - Peterborough

Job overview

To provide efficient and comprehensive medical secretarial and administrative support within the Dermatology and Plastic Surgery Department.

Main duties of the job

To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.

• Validation – e-track queries/Information Services reports
• Dealing with telephone enquires both internal and external
• Dealing with incoming and outgoing post
• Direct administrative support to Consultants and nurse specialists
• Dealing with emails

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

Detailed job description and main responsibilities

Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.

To utilise other software packages, as required, to maintain records for audit directly relevant to the post.

Support the smooth running of the Dermatology and Plastic Surgery Department.

Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.

Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.

Demonstrate initiative tact and ensure confidentiality is maintained at all times.

To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.