Secretarial Assistant

Job overview

Job Opportunity: Secretarial Assistant

We are looking for someone to provide high-quality clinical typing and administrative support to specialty teams across the Trust. You’ll work with the Secretarial Team Leader and clinical staff to ensure smooth operations and patient care.

No NHS experience? No problem! While we can teach medical terminology, we value your willingness to learn, dedicated attitude, and commitment to our Trust CARE values. If you can manage a busy workload, and help keep things running smoothly, we want to hear from you!

Main duties of the job

Reporting into the Secretarial Team Leader, your responsibilities will include:

• Type clinical letters, correspondence, and admin tasks from notes or dictation.
• Ensure clinic letters are sent out on time and to the required standards.
• Communicate with secretaries and consultants to meet 18-week targets.
• Manage patient appointments, waiting lists, and tests, escalating issues when needed.
• Update RTT info and help with database management.
• Handle office tasks like photocopying, filing, and managing post.
• Provide phone support to parents and escalate complex issues

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Team at [email protected] Together, we’re building a workplace where everyone belongs.