Rheumatology DAWN Remote Patient Monitoring Assistant Administrator

Job overview

PREVIOUS APPLICANTS NEED NOT APPLY

Band 3 Rheumatology DAWN Remote Patient Monitoring Assistant Administrator

This role does not offer visa sponsorship.

**PLEASE NOTE: this is not a remote/home-working role - you will be required to work on-site at the hospital.**

The post holder will be the point of contact for all administrative issues relating to Rheumatology patients’ pathway of care for remote blood monitoring.

You will work as part of a multidisciplinary team to ensure patients on a remote monitoring pathway is managed smoothly.

You will also work closely with the Rheumatology CNSs and Consultants to support robust monitoring of the patient remote monitoring of their condition and act accordingly to the specialty instructions and SOPs.

To work closely with the DAWN/Biologic Multispecialty Remote Monitoring Administrator for Integrated Medicine and closely with the Rheumatology  Clinical Administration Team  (CAT 9) to ensure appropriate cross-cover is provided.

Main duties of the job

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

To provide a consistent approach across the Trust, to ensure that functions of the role are carried out correctly within given timescales, as per SOPs.

The post holder will demonstrate polite, clear, accurate advice line support for patients and document all communication on EPR and DAWN, with some self-guided initiative.

The post holder will be expected to work autonomously and seek help from clinician when appropriate.

Detailed job description and main responsibilities

Please refer to the attached Job description and Person Specification for further details of the role.