Renal Outpatient Clinic Clerk

Job overview

An exciting opportunity as arisen to come and join us in the Renal and Transplant services, primarily based at Hammersmith Hospital as an Outpatient Clinic Administrator. The role will encompass a wide range of tasks and variety, giving the post holder the opportunity to develop and learn new skills, whilst providing a valuable service to our patients.

The post holder will work flexibly across services to provide a booking service, process clinic changes, answer telephone queries, processing of referrals and undertaking a range of general admin tasks for our Renal and Transplant clinics.

The post holder will need to be positive, hardworking and enthusiastic.  An ability to work at pace within a busy environment is a key skill required for the post.

Main duties of the job

• Covering reception in Renal Outpatient Department by greeting patients and checking them in and out on the Patient Administration System, Cerner once trained.
• Maintain accuracy of patient administration.
• Deal appropriately with enquiries by telephone, in person and by email, from staff and the general public seeking advice.
• Preparing patient information in advance of the running of clinics.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.