Relief/Assistant Medical Secretary

Job overview

Are you a highly motivated and enthusiastic individual with recent administrative or secretarial experience?

Do you want to make a meaningful difference supporting medical professionals and contributing to children’s health and well-being?

If so, we’d love to hear from you!

We are seeking a dedicated Relief/Assistant Medical Secretary to join our friendly and inclusive Paediatric Secretarial Team at York Hospital. In this role you will provide vital administrative support to medical secretaries and their consultant teams, ensuring smooth and efficient operations.

Your responsibilities will include:

• Acting as the Designated Doctor Admin for Children’s Safeguarding.
• Coordinating Educational Health Care Plans (EHCPs) across North Yorkshire and the City of York Council.
• Supporting the paediatric secretarial team with day-to-day tasks and workflow management.

About You:

• Recent experience in an administrative or secretarial role.
• Strong organisational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively within a supportive team environment.
• A proactive, flexible approach and a positive attitude.

Why Join Us? We are a welcoming, friendly, and supportive team that values inclusion and a strong work ethic. You will be part of a dedicated group committed to delivering excellent service to our patients and consultants.

Main duties of the job

You will play a key role in supporting the Paediatric Secretarial Team by managing a variety of administrative and secretarial tasks. Your day-to-day responsibilities will include:

• Typing clinical and administrative letters with accuracy and efficiency.
• Answering telephone enquiries professionally from patients, consultants, and GPs.
• Handling general administrative duties to support the smooth running of the office.
• Covering for Medical Secretaries during periods of absence, ensuring continuity of service.
• Communicating regularly and effectively with Paediatric Consultants and other clinical staff.
• Coordinating with both clinical and non-clinical teams, always maintaining a patient-centred approach.

Skills and Qualities We Are Looking For:

• Excellent administration and secretarial skills, with proven audio-typing ability.
• Good understanding of customer relations to handle queries sensitively and effectively.
• Ability to work well under pressure, prioritising competing demands in a busy office environment.
• Strong time management skills with the ability to work independently and unsupervised.
• Accurate and efficient typing speed, with knowledge of medical terminology seen as a strong advantage.
• Previous or current NHS experience is desirable but not essential.
• A friendly, professional attitude and the ability to work collaboratively within a team.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.