Receptionist/Telephonist
Betsi Cadwaladr University Health BoardAlready thinking ahead to interview?
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Job overview
The post holder will provide comprehensive and high quality receptionist/telephonist service.
The post holder will work in a challenging environment that undergoes constant changes and will need to exercise judgement and use a combination of skills to deal with day-to-day issues.
The post holder will be expected to demonstrate a sensitive and caring attitude that is client-focused and maintain a calm and organised approach when working under pressure.
Main duties of the job
Welsh Skills need to be learnt when appointed to post.
Deal with patient enquiries in person and over the telephone appropriately, efficiently, courteously, promptly and discreetly, recognising the different needs of individuals.
Work flexibly with other practice staff to ensure that the surgery is adequately staffed at all times.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.