Receptionist/Injection Support

Job overview

We are looking for bubbly & enthusiastic team player to join our friendly and busy Ophthalmology department.

You will be the first point of contact for our patients on the reception desk and will provide a crucial role in providing excellent customer care service.

You will also support our Injection service, by booking appointments, answering the telephone, and completing specific admin tasks

The ideal candidate will be organised, efficient and have excellent and strong communication skills and will be able to work well within a team.

Main duties of the job

To be the first point of contact for our patients arriving for appointments or for surgery.

Booking emergency appointments

Booking Injection appointments

Processing emergency referrals

Scanning documents

Processing emails

Answering the telephone

Caching up clinics daily

Completing admin tasks

Detailed job description and main responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

To be the first point of contact for our patients arriving for appointments or for surgery when on the reception desk, and to support our injection co-ordinators on a weekly basis.

Booking emergency appointments

Booking Injection appointments

Processing emergency referrals

Scanning documents

Processing emails

Answering the telephone

Caching up clinics daily

Completing admin tasks