Receptionist/Clerical Officer

Job overview

An opportunity has arisen for an experienced receptionist to work in the specialised and rewarding area of the Pembrokeshire Haematology and Oncology Day Unit (PHODU) at Withybush General Hospital, Haverfordwest.

We are looking for motivated individuals with an awareness and sensitivity to the specific needs of this patient group. PHODU is a busy and challenging environment, where oncology and haematology patients are attending for Systemic Anti-Cancer Therapy and for clinic appointments. Excellent communication skills with a welcoming and courteous demeanour are essential for this role.

Main duties of the job

The successful Receptionist will need to demonstrate a flexible approach to the needs of the service, providing a welcoming and efficient front of  house, to patients and visitors attending or contacting the unit. The role will also involve carrying out administrative general duties.

This is a part time job, 22.5 hours per week, any day Monday to Thursday on a rota basis.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 10/03/2026.