Receptionist/Administrator

Job overview

Job Overview

An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic part-time Administrator to work within in our busy back office within the recalls team in our medical practice within the Chesterfield area.

• 1 x 34 hours per week - temporary 9 months

The successful candidate should have:

• GCSE in Maths & English grade C or above.
• Basic IT skills.
• Experience of working with the public, preferably in a reception environment.
• Understand basic office procedures with some knowledge of SystmOne.

Main duties of the job

Maintaining and monitoring the Practice appointments system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional,

All reception administration is processed in a timely manner

Processing and distributing incoming (and outgoing) mail

Processing repeat prescriptions in accordance with Practice guidelines.

Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.

Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying, diary management and scanning.

Dealing with clinical waste (including removal to designated area

Keeping the reception /office area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter.

Note sorting scanning and administrative duties for patients and the Practice, dealing with patient tasks and associated paperwork.

Receiving patient monies according to the cash handling procedure.

Detailed job description and main responsibilities

To work within the reception team with a focus on achieving excellent patient care via the telephone and face to face.  Carry out GP approved triage to ensure our patients see the correct clinician first time. Being a first point of contact for our patients and other healthcare providers.

Please see the attached job description for a full breakdown of the duties and responsibilities.