Receptionist/Administrator

Job summary

Drury Lane Health & Wellbeing Centre 1 x 37.5 WTE hours per week

We are looking for an organized and committed Reception/Administrator to join our friendly team at Drury Lane Health & Wellbeing Centre, Wakefield. Drury Lane is a community hub providing Outpatient Services for Adults & Older People.

The hours for these roles will be worked as 7.5 hours per day, between 8.30 am 5.00pm Monday to Friday.

The right person will possess RSA 2 Word Processing qualification / NVQ Level 2, or an equivalent level qualification. Previous healthcare experience would be preferred, but is not essential, however, recent admin experience is essential. You must be proficient in the use of Microsoft packages including Outlook and Word and have the ability to learn new IT packages. You will be able to demonstrate excellent interpersonal, organizational and communication skills combined with a self-motivated and flexible approach to work.

At the time of advertising, this role does not meet the minimum requirements (salary threshold or occupational requirements) set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, unfortunately we are unable to sponsor anyone on a visa for this role at this moment in time.

Main duties of the job

Duties for these roles are varied but will include:

Meet and greet visitors to Reception, these may include service users, carers, families, other professionals, estates and facilities staff, emergency services, support services

Dealing with queries via person, telephone or post, signposting where applicable

Making appointments

Booking rooms

Placing orders using Trust systems, and maintaining stock levels

Updating databases

Scanning to Trust systems

Auditing scanning

Maintaining general Reception environment, reporting any issues as applicable

Liaising with other staff regarding cover

Other general admin tasks

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

Weare aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Job responsibilities

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.