Receptionist/Administrator - Adult Care Community

Job overview

We are looking for a suitably-experienced and motivated person to join our Adult Community Mental Health Teams reception, based at St Andrews House. As a receptionist/ team admin support you will assist in the delivery of a wide range of services to the local community.

Main duties of the job

We are looking for a highly-motivated, friendly, outgoing, reliable and flexible person to join our receptionist/admin support team.

Applicants will need the confidence and experience to be able to deliver a high-quality, front-of-house reception/admin support service, including the greeting of clients to our premises, dealing with a wide range of telephone callers and working as part of a team delivering an excellent support service.

Experience of multi-tasking in a busy office environment is preferable.

We are looking for a team player with a pleasant welcoming manner and the ability to prioritise conflicting workload demands.

You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in a fast-paced and ever-changing environment.

If this sounds like you, we would like to hear from you!

Derbyshire Healthcare is unable to sponsor international applicants in this role.  You can find out more about how you can work in the UK by visiting  Work in the UK - GOV.UK (www.gov.uk)

Detailed job description and main responsibilities

Please view the Job Description/Person Specification.   To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site.  You will need to register if you do not already have an account

Essential

• Non-judgemental/positive attitude towards service users and carers

Essential

• Ability to accurately input data
• Experience of using Microsoft computer packages
• Experience of dealing with telephone enquiries

Desirable

• Previous Clerical/Administration experience
• Previous 'front of house' experience
• Previous clinical team experience

Skills

Essential

• Good standard of spelling and grammatical accuracy
• Ability to type to RSA I standard (or demonstrable experience)
• Excellent written and verbal communication skills
• Ability to work as part of a team
• Ability to prioritise and work to the required standards within defined time limits

Qualifications/Training

Essential

• OCR/RSA I Type-writing or Word Processing or equivalent Typing qualification or demonstrable experience (typing test)
• GCSE English Grade C or equivalent (evidence required)

Desirable

• ECDL / CLAIT / IT Qualification / or demonstrable experience
• Customer Care training