Receptionist/Admin Support

Job overview

We are currently looking for a highly motivated receptionist to provide a first class patient focused service within Cavoc, University Hospital Llandough (UHL).

If you have proven organisational and excellent communication skills, work hard under pressure and as part of a team then we would like to hear from you.

We are looking for an individual who will share the core values of Cardiff and Vale University Health Board: • We care about the people we serve and the people we work with; • We trust one another; • We respect each other; • We take personal responsibility; • We treat people with kindness; • We act with integrity

Main duties of the job

Main duties consist of being the first point of contact for patients coming into CAVOC for orthopaedic surgery.

You will need to be proficient in clinical systems for inputting patient data on admission.  Obtain patient details e.g. Gp's name, date of birth, address etc from the PMS system and check with patient on arrival.

File or record investigative results as required.

To check all the patients notes for the following day against the theatre lists, ensuring all notes are located in readiness for the following day.

Print out the theatre lists for the following day from the in house computer system and distribute within the unit.

You will be required to manage a busy telephone system .

You will be expected to be proactive in requesting patients notes  from Medical Records in a timely manner ahead of proposed surgery.

You will work alongside many members of a Multi-disciplinary team daily.

Our values guide the way we work and the way we behave with others.  Post holders will be expected at all times to behave in accordance with our values demonstrating commitment to the delivery of high quality services to patients.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac