Receptionist - Clinical Investigations Unit
Frimley Health NHS Foundation TrustAlready thinking ahead to interview?
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Job overview
Receptionist – Clinical Investigations Unit
12-Month Fixed Term Contract or Secondment
An exciting opportunity has arisen for a dedicated and enthusiastic individual to join the Clinical Investigations Unit at Wexham Park Hospital, part of Frimley Health NHS Foundation Trust.
We are seeking a professional and personable Receptionist to work on the front line within our busy Cardiology Department. This is a key role in ensuring the smooth and efficient running of outpatient reception services, supporting both patients and clinical staff.
Key Responsibilities:
Provide a warm, friendly, and professional welcome to patients and visitors
Deliver excellent customer service to both internal and external stakeholders
Manage patient check-ins and appointment queries efficiently
Support the clinical team with administrative duties as required
Ensure reception areas are well organised and operate effectively
The successful candidate will demonstrate strong communication and organisational skills, a positive and proactive approach, and the ability to remain calm in a busy healthcare environment.
If you are passionate about delivering high-quality patient care and would like to be part of a supportive and dynamic team, we would love to hear from you.
Main duties of the job
- To develop and maintain effective working relationships with all Trust staff including clinicians, nursing staff and Directorate administration staff to provide an accurate, efficient, professional and seamless service to patients and visitors.
- To ensure patient case notes and clinic lists are available before the commencement of the clinic.
- To check patient details are correct and amend or update details on EPIC when necessary in accordance to standards set by Information Governance.
Detailed job description and main responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.