Radiology Admin and Clerical Assistant

Job overview

We have an opportunity to come and join our amazing and dedicated radiology and clerical teams. The role requires contact with patients face to face and over the telephone.

The role will involve providing excellent patient focused support in terms of appointments and queries.  The applicant will need to establish excellent working relationships with the the radiology team and be able to work Thursdays and Fridays.

Main duties of the job

Using the radiology IT systems to:

• Create/change appointments
• Deal with queries from patients, clinicians, other healthcare settings
• Manage waiting lists
• Transfer images between healthcare settings

Face to face work will include:

• Dealing with Clinicians, Radiology team, wider trust staff
• Attending patients/ dealing with patient queries
• Directing the public
• Dealing with transport providers

Radiology is a busy patient faced service that provides imaging to patients from

• Direct access GP referral
• Community dental
• MSK services
• In patients
• Out patient services
• Other healthcare trusts in Surrey/Sussex/Kent

Detailed job description and main responsibilities

To provide administrative and clerical support for radiology, including reception duties. Working as part of team, including clinical staff, to deliver a responsive and high quality service to patients and other service users.

This role will primarily involve ensuring the imaging referrals are added to the waiting list and appointments arranged to ensure waiting times are not breached.