Quality, Risk & Continuous Improvement Manager - UPMC Kildare

General Quality Management Works in collaboration with the General manager, Director of Nursing , Chief Quality and Compliance Officer , Medical Director and hospital leadership in the development of the hospital quality improvement programme and strategy. Develop, implement, and monitor the hospital’s Quality Management System (QMS). Ensure compliance with national healthcare standards (e.g. HIQA, JCI, ISO, CHKS,JAG,HSA) Lead quality audits, coordinate action plans, and monitor improvement outcomes. Analyse quality data, produce dashboards, and present reports to senior leadership. Support clinical and non‑clinical teams in developing and reviewing policies and procedures. Risk Management Oversee the hospital’s Risk Management Framework, including risk identification, assessment, mitigation, and monitoring. Lead incident management processes, including investigation, root cause analysis (RCA), and implementation of learning. Promote a culture of open disclosure and support staff involved in incidents. Ensure statutory reporting of incidents and risks where required. Patient Safety Implement and enhance patient safety initiatives (falls reduction, medication safety, infection prevention, etc.). Monitor safety indicators and clinical outcomes; identify trends and support improvement strategies. Facilitate multidisciplinary patient safety committees. Support compliance with safeguarding, patient rights, and safe‑care standards. Continuous Improvement / Lean Management Lead continuous improvement activities using methodologies such as Lean, Six Sigma, PDSA cycles, and process mapping. Train and coach staff on quality improvement tools and techniques. Facilitate cross‑departmental improvement projects and evaluate their effectiveness. Develop and track KPIs to measure progress and ensure sustained improvement. Accreditation Compliance Lead on the preparation for internal and external inspections or accreditation surveys. Ensure documentation, policies, and processes meet required standards. Liaise with regulators and accreditation bodies. Support service development and change management programmes. Data, Reporting Governance Provide regular quality, risk, and patient safety reports to General Manager and Director of Nursing. Maintain accurate records and ensure timely submission of compliance reports. Support clinical audit programmes and oversee audit action plans. Contribute to governance meetings and promote evidence‑based decision‑making. Education Staff Engagement Deliver training on risk management, incident reporting, quality tools, and improvement methodologies. Promote a culture of safety, accountability, and continuous learning. Engage teams through communication, feedback, and recognition of improvement efforts. Professional / Education Contribute to service development through appropriate continuous education, research initiatives, keeping up to date with literature, recent research and new developments in management, education and practice and attend staff study days as considered appropriate. Provide support/advice to those engaging in continuous professional development in his/her area of responsibility. Participate in the identification, development and delivery of induction, education, training and development programmes for nursing and non-nursing staff. Participate in in-service training, orientation programmes and appraisals of all nursing staff.Also, participate in nurse training programmes and any other programmes pertaining to future development in the hospital. Provide support supervision and professional development of appropriate staff. Engage in performance review processes including personal development planning e.g., by setting own and staff objectives and providing and receiving feedback.

Title: Quality, Risk & Continuous Improvement Manager - UPMC Kildare - copy

Employer: UPMC Ireland

Workplace: Clane, Kildare, IE