Quality, Patient Safety and Education Facilitator

About the Role

We are seeking an experienced and motivated professional to join our Mental Health Services team. The post holder will report to the Associate Nurse Director, with clinical leadership provided by the Clinical Director for Mental Health and Learning Disabilities and the medical education leads.

This is a key role providing specialist guidance, leadership, and support across Mental Health Services, ensuring high-quality, safe, and effective care while supporting the development of an excellent learning culture.

Key Responsibilities

Clinical Governance & Effectiveness

• Provide expert advice and support on all clinical governance matters across Mental Health Services.
• Work collaboratively with Clinical Directors, Clinical Leads, and the Associate Nurse Director to strengthen governance structures and processes.
• Review clinical performance against defined standards to identify areas for improvement.
• Identify and manage patient safety risks.
• Promote evidence-based practice to ensure care is effective, current, and aligned with clinical standards.

Learning, Development & Education

• Support healthcare staff to learn from incidents and embed continuous improvement.
• Facilitate and promote learning activities that help staff maintain and enhance their clinical knowledge and skills.
• Work with Medical Education Leads to design, support, and deliver high‑quality teaching for undergraduate medical students and other learners.
• Ensure the quality, consistency, and governance of undergraduate medical education within Mental Health and Learning Disabilities Services.

About You

We are looking for someone who has:

• Strong knowledge of clinical governance, patient safety, and clinical effectiveness.
• Experience in education, facilitation of learning, or medical/clinical teaching.
• Excellent communication and influencing skills.
• The ability to work collaboratively across professional groups and service areas.
• A commitment to improving patient outcomes and enhancing the learning experience for healthcare staff and undergraduate students.

For more information please contact Carol Spratt; email: carol.spratt@nhs.scot

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

ADDITIONAL INFORMATION FOR CANDIDATES

• Effective from 1st April 2026, the Agenda for Change full-time working week will be reduced from 37 to 36 hours. Part-time hours will be adjusted on a pro-rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
• Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig.
• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
• Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
• Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.

Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork