Quality Improvement Lead

Job overview

The Quality Improvement Lead will play a key role in three main areas of support that the Improvement Team provides to the Kingston Hospital and HRCH:

• Coaching individuals and teams to embed continuous improvement in their daily work
• Providing expert support for priority improvement programmes that may span multiple service areas or organisations
• Supporting the further development and implementation of our quality improvement strategy.

We are looking for someone with the technical skills, relational abilities and positive attitude to help us achieve our vision for improvement.

Main duties of the job

Main duties of the job will include:

• Contribute to the ongoing development and delivery of our QI training and coaching programme
• Act as the QI Lead for priority improvement initiatives including transformational improvement programmes and cross-Trust quality priorities
• Provide leadership, facilitation and specialist support to front line teams and leaders to help implement continuous improvement and quality management systems
• Work collaboratively across the Transformation, Strategy and Improvement directorate, ensuring quality improvement is a golden thread through everything we do

Detailed job description and main responsibilities

Training and Coaching

• Contribute to the ongoing development of our QI capability development programme – designing training presentations, workshop activities and coaching programmes

• Lead group training in QI methods for staff at all levels of the organisations, providing facilitation for both face-to-face and virtual workshops

• Build improvement capability through individual and team mentoring, coaching and development sessions.

Expert support to improvement programmes

• Act as the QI Lead for priority improvement initiatives including transformational improvement programmes and cross Trust quality priorities.

• Provide leadership, facilitation and specialist support to teams undertaking improvement projects, using recognised QI methodology to maximise motivation, engagement, impact and learning.

• Devise and implement methods for collecting, analysing and translating complex data into reports and presentations that meet the specification of the end user/client.

• Use data to present evidence and make informed recommendations for improvement to a range of audiences including clinical staff, managers, directors, partner organisations and service users. Use data-driven presentations to provide insight and evaluate improvement initiatives.

Embedding improvement into management systems

• Provide leadership, facilitation and specialist support to front line teams and leaders to help implement continuous improvement and quality management systems.

• Coach leaders and teams to engage front line staff in identifying and delivering improvements

• Develop and maintain key relationships with clinical and operational leads in designated services, acting as a trusted advisor in relation to continuous improvement systems

****Please refer to the job description for more information****