Quality & Governance Manager

Job overview

The Quality Manager will play a key role in the delivery of the quality and governance programme. This role requires individuals who are driven, ambitious and passionate about the provision of high quality, safe and effective care to offenders with a desire to influence and work in close partnership with clinical and managerial staff.

Main duties of the job

The post holder will work closely with the senior managers across Kent prisons and will work as part of the Offender Healthcare Directorate covering West Kent Prisons (HMP Rochester/Cookham Wood, HMP Maidstone and HMP East Sutton Park) providing support to the clinical teams, external partners, commissioners and offender groups.

The post holder will lead on the delivery of and implementation of offender health compliance review visits utilising the ethos of intelligent monitoring, triangulating information across all domains of quality.

Detailed job description and main responsibilities

Key responsibilities will be to support the West Kent Prisons clinical teams to ensure robust systems for quality and governance is in place. The post holder will support the delivery of quality in relation to patient safety, clinical effectiveness and patient experience.  The post holder will provide support to the teams by leading specific quality improvement programmes and contribute to key areas of governance, including the strategic development of quality and governance.

• To ensure that the public and offender voice and needs are at the centre of service and development projects.
• To understand and apply the principles of data management and analysis to all aspects of work, interpreting and translating this into meaningful information to monitor and drive improvement.
• To manage own workload, accepting projects against agreed criteria
• To work collaboratively with other stakeholders towards the promotion of shared ideas of governance, quality and benchmarking.
• To ensure that opportunities are taken to influence the future development and shape of national standards, reviews and studies.
• To contribute to the Trust’s organisational learning agenda by communicating any lessons learned during the process of assessment under the relevant regulatory frameworks.
• To support and lead the delivery of external regulatory requirements
• To work with leads to monitor action planning and implementation of action plans.    IMPORTANT INFORMATION, PLEASE READ:  All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.    You will need to provide:   Proof of right to work documentation   Proof of ID, needs to include 1 photographic ID  Proof of address documentation   Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.      Address History:   5 years address history will be needed.    Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.   Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.  In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants  If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).     Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.