Project Support Officer

Job overview

This is an exciting opportunity to join the Clinical Transformation team as a Project Support Officer (Band 4), supporting the delivery of the new Electronic Patient Record (EPR) Programme. The post holder will play a key role in ensuring the smooth and effective running of the programme by providing comprehensive administrative and project support to the EPR Programme Manager and project team.

The role involves maintaining accurate project documentation, coordinating meetings and communications, managing project data, and supporting the planning and delivery of key project activities. The Project Support Officer will act as a first point of contact for end user and stakeholder enquiries, provide clear and timely information, and help foster a collaborative and positive environment as the programme develops.

Main duties of the job

• Provide administrative support to the EPR Programme Manager and project team, including organising meetings, preparing agendas, taking minutes, and managing correspondence.
• Maintain the project library, databases, and resources, ensuring all documentation is accurate, up to date, and securely stored.
• Support the development and updating of project plans, timelines, and key workstreams, and assist with project planning and coordination activities.
• Act as the first point of contact for enquiries from end users and stakeholders, providing clear, accurate, and timely information and guidance.
• Communicate complex, sensitive, or evolving information to a variety of audiences, adapting style and content as project details change.
• Support the management of and communicate change effectively, addressing concerns and resistance, and fostering a collaborative environment.
• Enter project data, generate reports, and utilise a range of IT applications to support project delivery and monitoring.
• Support the Project Support Manager in the end-to-end management of Purchase Orders for the EPR Programme, including raising, tracking, and processing orders in line with Trust policies and procedures.
• Maintain accurate records of all Purchase Orders, liaising with suppliers, finance, and internal stakeholders to ensure timely processing and provide regular updates on the status of orders.

Detailed job description and main responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed