Project Manager Digital

Job overview

Hampshire Hospitals NHS Foundation Trust is seeking an experienced Digital Project Manager to join our Digital Delivery Team and support the delivery of a portfolio of digital transformation projects across the Trust.

In line with HHFT’s values of Compassion, Accountability, Respect and Encouraging and challenging each other to do our best, the post holder will work collaboratively with clinical, operational and corporate teams to deliver projects that improve patient care, staff experience and operational efficiency.

You will be responsible for the end‑to‑end delivery of one or more digital projects, from initiation through to implementation and transition into business as usual. This will include managing delivery plans, risks and issues, maintaining robust governance, and ensuring projects deliver agreed outcomes and value for money.

The role will involve implementing complex digital systems and supporting teams through change, contributing to the Trust’s digital maturity and progress towards a single digital patient record.

Main duties of the job

• Provide formal project management leadership.  •    Where necessary, lead a project from proposal, through initiation, delivery/implementation, and onto sustained business as usual.  •    Put in place and maintain detailed delivery plans for each project.  •    Work closely with the Senior Responsible Officer (SRO) for each project.  •    As necessary work with and direct the resourcing of digital project support staff (assigned support staff will change and flex as necessary).  •    Deliver projects in line with Quality Improvement (QI) principles, the agreed project/programme lifecycle, and Trust standard project management formats and governance, in line with Digital Business Management and Trust priorities •    Maintain standards of best practice in project management.  •    Utilise all necessary improvement tools.  •    Lead identification of and collaboration with specialist resource (such as IT, Business Intelligence etc) needed to deliver the project.

Detailed job description and main responsibilities

Project Delivery  •    Provide formal project management leadership.  •    Where necessary, lead a project from proposal, through initiation, delivery/implementation, and onto sustained business as usual.  •    Put in place and maintain detailed delivery plans for each project.  •    Work closely with the Senior Responsible Officer (SRO) for each project.  •    As necessary work with and direct the resourcing of digital project support staff (assigned support staff will change and flex as necessary).  •    Deliver projects in line with Quality Improvement (QI) principles, the agreed project/programme lifecycle, and Trust standard project management formats and governance, in line with Digital Business Management and Trust priorities •    Maintain standards of best practice in project management.  •    Utilise all necessary improvement tools.  •    Lead identification of and collaboration with specialist resource (such as IT, Business Intelligence etc) needed to deliver the project.

Benefits Management  •    Working with the SRO (who is accountable for delivery), define, track and support delivery of benefits, working with the SRO who remains accountable for realisation •    Working with the SRO, budget holder and Divisional Finance Manager to ensure that financial benefits are included in defined Cost Improvement Plans (CIPs).  •    Ensure that monetisable non-cash releasing savings are clearly defined and tracked  •    Ensure that all non-financial benefits are clearly defined and tracked.

Reporting, Assurance and Governance  •    Provide assurance that projects are effectively established.  •    Ensure the project has clarity in governance arrangements, timelines, resource requirements, risks, benefits and outcomes.  •    Define and report on key indicators, measures and metrics that demonstrate the impact of the project.  •    Ensure projects have been assessed for impact on Quality and Equality.  •    Escalate project risks and issues as necessary and develop remedial plans as necessary.  •    Accountable for producing routine and ad hoc reports as required to support communication of progress, highlight issues and risks, and generally promote the work of the project.  •    Ensure that digital projects follow established processes and good practice in implementation, including approval, procurement, information governance, security, support arrangements, testing, training, development, go-live and handover to business as usual.

Stakeholder Engagement and Change Management  •    Engage clinical teams, service managers, senior leaders and individuals from all levels of the organisation to design solutions, support delivery, and ensure adoption of changes in practice and process.  •    Lead change management work to enable front line teams to understand and diagnose issues to develop effective solutions.  •    Provide continuity in leadership to support management of change working with clinicians.

Staff Management  •    The postholder may have line management responsibility depending on programme requirements.   •    Ensure that any risks to project support resource are anticipated and planned for.

Trust values Our values help us in what we do and how we do it. It is important that you understand and use these values throughout your employment with the Trust to define and develop our culture.

The post holder will be: •    Inclusive, valuing and celebrating everyone’s diversity and success. •    Compassionate, caring about our patients. •    Accountable and responsible, always looking to improve. •    Respectful for all and show integrity in everything.  •    Encouraging and challenging each other to always do our best.

Customer care for patients and/or service users: The project manager is responsible for ensuring all plans, changes and outcomes have clinical support and, where possible and applicable, have been developed through continuous engagement with patients and public. All schemes will be assessed in detail for any risks to quality or the Trust’s highest standards of patient care.

Communication: The post holder will develop and maintain key working relationships. Develop robust partnership working arrangements with peers in management positions to ensure responsibilities are clearly understood. Key relationships will be:  •    Chief and Deputy Chief Information Officers  •    HHFT Head of Project Delivery – Digital •    Head of Digital Business Management •    Digital Programme Managers  •    Chief and Deputy Chief Clinical Information Officers  •    Chief Nursing Information Officer  •    SROs of projects and programmes  •    IT technical/Business Intelligence teams  •    Operational Directors and Operational service managers  •    Clinical teams

The postholder will be required to: •    Present to senior managers and clinicians across the organisation, accurately reporting workstream/project/programme status and proposing, where appropriate, mitigation actions.  •    Work closely with clinical teams and demonstrate a highly professional approach in working with clinicians, in terms of liaison and speedy response.  •    Contribute to the communication strategy for the project, providing communications material and content as required.  •    Be highly independent and able to solve complex problems within their team, escalating only those issues that are critical to the delivery of the project outcomes.  •    Present on project progress, deliverables and benefits to different forums and stakeholders.  Planning and organisation: In addition to the above:  •    The postholder will be accountable for the development of rigorous plans supporting all projects.  •    Ensure all projects benefit from relevant broader input of skills and perspective where necessary to identify opportunities and risks.  •    Ensure that interdependencies between projects and continuous improvement impacts can be identified and risks tracked.  •    Where necessary develop mechanisms to facilitate the involvement of patients and the public in the delivery of the project outcomes.

Budgetary and resource management: •    May be required to manage a small budget dependant on the programme and component projects.  •    Working with the Head of Digital Business Management and SRO ensure that projects that require financial investment have the financial resources confirmed and that the project is subsequently delivered to budget.  •    The postholder may have line management responsibility depending on programme requirements.  •    Ensure that any risks to project management resource are anticipated and planned for.

Training and research responsibilities: •    Ensure own compliance regarding mandatory training - maintaining records of training and development undertaken.  •    Undertake and engage in training and development opportunities to achieve the essential requirements of the post and support service development.